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Silver & Slate Lawyers

Silver & Slate Lawyers respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and disclose your information when you visit our website or engage our legal services.

1. Information We Collect

We collect personal information only when necessary to provide legal services or respond to enquiries. This may include:

Personal details
Name, phone number, email address, postal address, and any information you provide through contact forms.

Matter-related information
Documents or details relating to debt recovery, insolvency, conveyancing, or planning and environment matters.

Website and usage data
Basic analytics data such as IP address, browser type, pages visited, and referral sources. This helps us improve user experience and website performance.

We do not collect sensitive information unless it is expressly required for your legal matter and you provide it voluntarily.

2. How Your Information Is Used

We use your information to:

  • Respond to enquiries submitted through the website
  • Assess whether we can assist with your legal matter
  • Deliver legal services across our practice areas
  • Maintain accurate records
  • Improve our website experience and digital presence
  • Comply with our professional and legal obligations

We do not use your information for unsolicited marketing. You will only receive marketing updates if you opt in.

3. How We Store and Protect Your Information

Your information is stored securely using industry-standard systems and processes. We take reasonable steps to prevent loss, unauthorised access, misuse, or disclosure.

Only authorised personnel have access to client information, and all handling complies with the Australian Privacy Principles and our professional duties as a law practice.

4. Disclosure of Information

We may disclose your information to:

  • External experts or service providers directly involved in your matter, such as barristers, consultants, or property professionals
  • Technology providers who support our website or email systems
  • Government bodies or courts when legally required
  • Third parties where you have given consent

We do not sell or rent your personal information.

5. Website Analytics, Cookies and Third-Party Tools

Our website may use cookies and analytics tools such as Google Analytics to understand how visitors interact with our site.

This may include collecting anonymous information such as:

  • Device type
  • Pages viewed
  • Time on site
  • Traffic source

You can disable cookies in your browser settings at any time.

6. Links to External Websites

Our website may contain links to external websites operated by other organisations. We are not responsible for their privacy practices and encourage you to review their policies separately.

7. Access and Correction

You may request access to the personal information we hold about you or ask us to correct any inaccurate details.

To make a request, contact us using the details below. We may require proof of identity before releasing information.

8. Marketing Preferences

If you subscribe to updates through LinkedIn, Facebook or via our contact forms, you may opt out at any time by notifying us.

9. Changes to This Policy

We may update this Privacy Policy as our firm grows or legal requirements change. The most current version will always be available on our website.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

Email: info@silverslate.com.au